Technical Support

See below for a full range of technical supporting documentation and software tools. Further information is available at the web site. You will find just about everything available there for your convenience.

For General X10DR product information  (

For brochures, user manual and technical Supporting documents (

For details on XCA interface adaptor connectivity

For X10DR General Installation instructions 

For XRTG Installation instructions

To download the XGALA Gateway audio level adjustment tool for setting the correct audio levels in and out of the gateway to your host radio. (requires use of a Windows 10 PC and usb-a to USB-Micro cable). We suggest you order an XFPK field programming kit so all handset and gateway functionality can be customised to optimize your X10DR experience.

To download the Field Programming Software tool  Pay attention to the application installation instructions including the installation of Bluesuite (required- downloads from Dropbox).

Important Note: All X10DR Software Tools require use of a USB 2.x port. If your Windows 10 PC only has 3.0 USB, we suggest you obtain and use a low cost USB 3 to USB 2 hub.

To download the Programming Parameter guide 

To download X10DR Elite/Pro Plus Firmware Upgrade Tool

To download current V5 firmware Upgrade Files

To download the XSJB-XFSB User Manual 

To download the XSJB-XFSB Programming Tool 

To download the X10DR Elite Plus and Pro Plus User Manual

To download the X10DR Elite Plus and Pro Plus User Card 

To download the X10DR Lite User Manual

To contact our customer support team